Solutions
In today's
rapidly expanding information centric economy, it is vital for
organizations to share information and knowledge efficiently, securely
and cost-effectively. Critical knowledge about products, procedures,
and programs need to be effectively communicated to employees, sales
representatives, channel partners service organizations, associates and
customers.
Equally
important is the 100% confidence that the information distributed was
actually received, read and fully understood. Information like
standard operating procedures, product features, competitive
positioning, selling strategies, repair and service information and
overall corporate policy must be understood to maximize sales and
service performance and to improve the total customer experience.
BLUJACKET's Team Compliance Management System for enterprise
information management provides the solution in many areas including:
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In this time of increased
regulatory compliance activity, there is a clear requirement for a
product that not only is suited to process management geared toward
regulatory compliance but also the day-to-day compliance with business
practices that gives a company a competitive edge over its business
rivals.
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Regulatory
Compliance
The Sarbanes-Oxley Act,
Patriot Act, SEC Rule 17a-4, HIPAA and other recent government
legislation are increasing the pressure for today's private and public
organizations to ensure that their information systems are compliant.
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SOP Automation
The use
of SOPs (Standard Operating
Procedures) is necessary across many regulated industries to ensure
that
employees work in a safe and compliant manner. All employees must
therefore
receive SOP training. As SOPs are detailed descriptions of the steps to
take in
performing a task, they are a common area of focus during facility
inspections
by regulatory authorities throughout the world.
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Product Management
This
application for
BLUJACKET is in the area of product
management and specifically product marketing. Product
marketing is a quite complex area. It is
divided into several areas including
product conception,
product development, product launch, product sustenance and product
discontinuance. In each of these areas
BLUJACKET can be of enormous utility in keeping product management
personnel
aware of how their products are perceived by sales people, channel
partners,
support personnel and most importantly by customers.
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