Feature

Benefits

Rapid Implementation

Time to market is critical for any organization. Your company will implement BLUJACKET in less than a week and begin measuring your sales people’s, service technicians or channel partner’s comprehension of distributed communications immediately – perhaps resulting in higher sales achievement, better service, greater customer satisfaction and adherence to company policies.

Creating and Importing Content

Import content directly from files on your computer or from any internet URL.  The easy-to-use survey or test building tool empowers product managers, trainers, survey teams and sales managers to quickly build training material, surveys or tests. Building your own modules gets information out quicker, gives you control of the process, eases the ability to make changes, and reduces or eliminates development costs.  There is no requirement for IT involvement so no IT scheduling and no IT budget.

Testing and Certification

Built-in testing, tracking, and certification allow you to automate product and service training.  Auto generation of Certification Certificates.  Manage channel programs like Reseller Authorization and Technical Product Certification.  Survey customer loyalty, and remediate knowledge gaps in the field.

Simple Web Interface

Provides quick navigation to all material. Incorporates discussion areas, tests, and surveys.

Advanced Reporting

All reports are generated using a standard browser. Pre-built reports allow for quick access to results and proficiency levels. Reports can also be customized, saved, and exported.

Information Sharing from the web

Use any public website as content within projects.  Leverage the wealth of information that is free to use on the world wide web.  Avoid the high costs of proprietary content.

Data Export

Customized reports can be exported into CSV format allowing you to use standard spreadsheets or data mining tools that you may already own and use. 

Distributed Authoring Tool

Allows managers and trainers throughout the organization to easily create or import content and build tests. Lowers costs of content development and eliminates the need to purchase often expensive authoring applications.  No IT engagement requirement. 

Customized “Look & Feel”

Set your own business rules about how tests and remediation are conducted.   E-mail messages, colors, and logos can be configured to match your business needs.  Give BLUJACKET a look and feel that your users and customers recognize as your look.

Content and Assessment Tracking

Allows management to know exactly what content users have seen and how well they understand the material. Tracking can be done by individual, job function, assignment, and more.  Be prepared for that unexpected audit.  Be able to easily prove that your people have been made aware of company policies, regulatory statutes and standard operating procedures.

Integrated Surveying

Allows management and trainers to survey sales and service channels about customer satisfaction, buying trends, competition, training effectiveness or any other subject.

Outside Event Tracking

Track attendance and performance levels of outside instructor led training, sales meetings, online meetings, and any event that impacts sales and service performance. Allows an organization to build a complete profile on an individual's or group’s sales, service or other proficiency levels for events that happen both inside or outside of normal BLUJACKET based interaction.

Reporting Analytics with Alarms

Real-time proficiency analytics identify information usage and comprehension. Visually expressing results on an easy to read browser gives management a real-time picture of your company's sales, marketing, and service effectiveness.  Alarm emails may be triggered by certain pre-set results or someone not starting a required project by a pre-determined date.

Full Multimedia Support

Show sales and service people your product in action - audio and video training material can be used right along with static material.  BLUJACKET can become the vehicle to help your products or services get off to the right start with your own customers and its real time feedback keeps you locked in step with what customers like or don’t like about products and services.

Auto delivery of completion certificates

Users can get instant notification of course completion and certificate status. Companies can track results and manage certification requirements to their personnel and channel partners.

Bulk Enroll

Allows bulk enrollments of users. New sales or service people can be enrolled individually as hired. When enrolling many new people at one time they can be bulk enrolled with a bulk enroll tool saving valuable time and effort.

Question Pooling and Randomization

Allows automatic delivery of different assessments and tests to each user. Tests can be randomly presented from a bank of tests on each attempt at a certification or can be in any order required.

Open Standards Support

The entire application is built on Open industry standards including Linux and Java. This ensures compatibility for sharing data with other systems.

Offline Content

Offline trainers can easily link offline training results using an offline interface. This allows users to download material and tests to their local computer, take offline, and then report results back to BLUJACKET.

Powerful User Management

Manage user accounts with bulk importing and updating. Import data from other applications and update user accounts quickly. Supports adding users, and updating accounts.

Three Delivery Models to
Choose From

Buy our Enterprise Product that you install and run in-house, or our OnDemand ASP-Model Service that is fully hosted at a tier 1 data center. The OnDemand Service saves deployment time and money but the Enterprise Product may better suit your own corporate IT policies.  We give you a choice.  BLUJACKET can also be delivered as an appliance pre-configured with BLUJACKET Enterprise, and ready to run on your network or to be hosted by us.